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A change in size
It happens that you make a mistake. We are all human right? Please insert a note that states which size you would like and we will send you the correct one. - Please Note:
- The item(s) must be unworn and unwashed.
- The item(s) should be in the original state
- The item(s) are returned within 30 days after you received them.
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You received the wrong item
Like we said; We are all human right? Although we double check everything, it can happen that we send you the wrong item. No worries, please return it to our warehouse and insert a note stating your order number and which item you actually ordered. We will send you the correct item ASAP. - Please Note:
- The item(s) must be unworn and unwashed.
- The item(s) should be in the original state
- The item(s) are returned within 30 days after you received them.
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You received a damaged item
Although quality is one of our top priorities, it can happen that a damaged item is sent out by mistake. In this case you do not need to return the item. You can keep it, maybe sew it yourself, use it as a rag or throw/give it away. The only thing we need you to do is send us a support email (customerservice@beatletic.com) stating your order number and please include a photo of the damaged good. If we can see on the photo it is damaged, we will send you a new item 100% free of charge ASAP.