Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

ATTENTION >

Note: we cannot take exchanges for personalized items as we cannot stock them.

- The item(s) must be unworn and unwashed. 

- The item(s) should be in the original state 

- The item(s) are returned within 30 days after you received them.

  • If you meet the above criteria please shoot us an email to customerservice@beatletic.com.

**NOTE: We do not provide prepaid returns shipping labels and returns shipping for exchanges is at the customers expense.


REASONS WHY YOU WANT TO RETURN OR EXCHANGE YOUR ORDER >

  • A change in size
    It happens that you make a mistake. We are all human right? Please insert a note that states which size you would like and we will send you the correct one.
  • Please Note: 

- The item(s) must be unworn and unwashed. 

- The item(s) should be in the original state 

- The item(s) are returned within 30 days after you received them.


  • You received the wrong item
    Like we said; We are all human right? Although we double check everything, it can happen that we send you the wrong item. No worries, please return it to our warehouse and insert a note stating your order number and which item you actually ordered. We will send you the correct item ASAP.
  • Please Note: 

- The item(s) must be unworn and unwashed. 

- The item(s) should be in the original state 

- The item(s) are returned within 30 days after you received them.

  • You received a damaged item
    Although quality is one of our top priorities, it can happen that a damaged item is sent out by mistake. In this case you do not need to return the item. You can keep it, maybe sew it yourself, use it as a rag or throw/give it away. The only thing we need you to do is send us a support email (customerservice@beatletic.com) stating your order number and please include a photo of the damaged good. If we can see on the photo it is damaged, we will send you a new item 100% free of charge ASAP.

 

**NOTE: We do not provide prepaid returns shipping labels and returns shipping for exchanges is at the customers expense.

 

REASONS NOT VALID >

  • You want a refund/return because you "changed your mind". We print on demand and we cannot accept returns with that inquiry.
  • The item(s) have been worn or washed
  • The item(s) have been altered in any way
  • The item(s) are in any way defective from the original and saleable condition, unless the condition is our fault
  • The item(s) do not have the original tags on them
  • The item(s) were a Final Sale item


Other questions? please click here : FAQ for answers.

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